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Reach Us Anytime
Reach Us Anytime
Have questions or need help? We’re here for you
Have questions or need help? We’re here for you
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How quickly can OverKnight be set up for my business?
OverKnight can be deployed in as little as a few days. Simply complete an onboarding calll, approve your plan details, and your AI assistant is ready to start protecting your revenue.
What happens if OverKnight encounters a complex call it cannot handle?
OverKnight is designed to handle 95% of calls autonomously. For complex situations, it seamlessly transfers to your team with full context and conversation history, ensuring no information is lost.
How does OverKnight integrate with my existing calendar and CRM?
Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.
Is my customer data secure with OverKnight?
Absolutely. We use enterprise-grade encryption, comply with HIPAA and SOC 2 standards, and maintain strict data privacy protocols. Your customer information is protected with the same security standards used by Fortune 500 companies.
Can OverKnight handle calls in languages other than English?
Yes! OverKnight supports over 30 languages with our Knight's Tongue add-on and can automatically detect the caller's preferred language. This ensures you never lose customers due to language barriers.
What industries work best with OverKnight?
OverKnight excels in appointment-based businesses like healthcare, legal services, home services, beauty/wellness, and professional services. Any business that books appointments or captures leads can benefit significantly.
What if I need to cancel or change my plan?
You can upgrade, downgrade, or cancel your plan at any time. We offer month-to-month billing with no long-term contracts, giving you complete flexibility as your business needs change. We offer a 7-day money-back trial period after onboarding. Onboarding and set-up includes a one-time, non-refundable fee.
How much revenue can I expect to recover with OverKnight?
Our customers typically see a 15-25% increase in captured leads and booked appointments. For a business that previously lost $5,000 monthly to missed calls, this translates to $750-$1,250 (sometimes more) in recovered revenue each month.
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How quickly can OverKnight be set up for my business?
What happens if OverKnight encounters a complex call it cannot handle?
How does OverKnight integrate with my existing calendar and CRM?
Is my customer data secure with OverKnight?
Can OverKnight handle calls in languages other than English?
What industries work best with OverKnight?
What if I need to cancel or change my plan?
How much revenue can I expect to recover with OverKnight?
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How quickly can OverKnight be set up for my business?
OverKnight can be deployed in as little as a few days. Simply complete an onboarding calll, approve your plan details, and your AI assistant is ready to start protecting your revenue.
What happens if OverKnight encounters a complex call it cannot handle?
OverKnight is designed to handle 95% of calls autonomously. For complex situations, it seamlessly transfers to your team with full context and conversation history, ensuring no information is lost.
How does OverKnight integrate with my existing calendar and CRM?
Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.
Is my customer data secure with OverKnight?
Absolutely. We use enterprise-grade encryption, comply with HIPAA and SOC 2 standards, and maintain strict data privacy protocols. Your customer information is protected with the same security standards used by Fortune 500 companies.
Can OverKnight handle calls in languages other than English?
Yes! OverKnight supports over 30 languages with our Knight's Tongue add-on and can automatically detect the caller's preferred language. This ensures you never lose customers due to language barriers.
What industries work best with OverKnight?
OverKnight excels in appointment-based businesses like healthcare, legal services, home services, beauty/wellness, and professional services. Any business that books appointments or captures leads can benefit significantly.
What if I need to cancel or change my plan?
You can upgrade, downgrade, or cancel your plan at any time. We offer month-to-month billing with no long-term contracts, giving you complete flexibility as your business needs change. We offer a 7-day money-back trial period after onboarding. Onboarding and set-up includes a one-time, non-refundable fee.
How much revenue can I expect to recover with OverKnight?
Our customers typically see a 15-25% increase in captured leads and booked appointments. For a business that previously lost $5,000 monthly to missed calls, this translates to $750-$1,250 (sometimes more) in recovered revenue each month.