Privacy Policy
Last updated on 16 Jul 2025
At OverKnight AI, we are committed to safeguarding the privacy of individuals and organizations who interact with our technology and services. This Privacy Policy outlines how we collect, use, and protect personal information through our website and the systems we build and operate.
1. Who We Are
2. Information We Collect
3. How We Use Your Information
4. Consent and Communication
5. Data Storage and Retention
6. Your Rights
7. Security
8. Updates to This Privacy Policy
9. Contact Us
1. Who We Are
OverKnight AI is a technology company focused on developing intelligent infrastructure that supports business operations across communication, scheduling, and customer engagement workflows. Our solutions are designed to enhance backend performance, automate essential tasks, and improve service responsiveness. This policy applies to all users who access our platform, utilize our services, or engage with our systems in any way.
2. Information We Collect
We may collect the following categories of information:
Contact information (e.g., name, phone number, email address)
Business data (e.g., service preferences, team roles, location)
Communications metadata (e.g., timestamps, identifiers, status logs)
Interactions with automated systems (e.g., message responses, service requests)
Technical data (e.g., IP address, browser type, device information)
We do not collect personal information beyond what is necessary to provide services, maintain functionality, and fulfill compliance obligations.
3. How We Use This Information
We use collected information to:
Enable and optimize business workflows
Fulfill requests initiated by users or their customers
Provide transactional communication and real-time status updates
Monitor system performance and ensure uptime
Maintain operational security and prevent abuse
Improve and expand the capabilities of our platform
All usage is governed by relevant data protection laws and internal safeguards.
4. Consent and Communication
When an individual engages with a business operating on our infrastructure—such as submitting a request or initiating a service interaction—they may receive follow-up messages to complete or confirm that interaction. All communications are transactional in nature and initiated based on contextual consent. Opt-out instructions are included where required.
5. Data Storage and Retention
We retain only the data necessary to support system integrity, service delivery, and regulatory compliance. Data may be stored for varying lengths of time depending on contractual agreements, operational necessity, and applicable laws.
6. Your Rights
You may request access to, correction of, or deletion of personal data associated with you or your business by contacting us at admin@overknight.ai. We respond to such requests in accordance with applicable legal obligations and internal data handling policies.
7. Children's Privacy
Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
8. Updates to This Policy
We reserve the right to modify this Privacy Policy as our platform evolves. All updates will be reflected on this page, with the effective date revised accordingly. Continued use of our services after changes are posted constitutes acceptance of those changes.
9. Contact Us
For questions or concerns related to this policy, please contact us at info@overknight.ai.